The 2015 Semi-Annual EdgeLink Loyalty Index Results Are In

ELI

Is it that time of year already? Once again, we at EdgeLink are excited to announce the results for our most recent ELI customer and candidate survey! On a semi-annual basis, Inavero administers the EdgeLink Loyalty Index (ELI) which measures our Net Promoter Score and customer service performance directly from the feedback of our everyday customers and candidates.

Reflecting on our performance allows us to analyze existing circumstances and make changes to improve service to both our candidates and clients. That level of commitment is one of the contributing factors to EdgeLink being awarded the 2014 Inavero Best of Staffing in Talent and Client Satisfaction.  The candid, honest feedback we receive allows us to equally reevaluate our victories and any areas of improvement.

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The 2014 Semi-Annual EdgeLink Loyalty Index Results Are In

ELIWe’re excited to announce that the latest results for our ELI customer and candidate survey are in! Semi-annually, Inavero administers the EdgeLink Loyalty Index (ELI). ELI measures EdgeLink’s Net Promoter Score and customer service performance directly from the customers and candidates we work with every day.

Being able to analyze our performance and making changes to improve service to our candidates and clients is the contributing factor to EdgeLink being awarded the 2014 Inavero Best of Staffing in Talent and Client Satisfaction.  The candid, honest feedback we receive each quarter serves as the bedrock for continuously improving our service quality.

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