The Q1 EdgeLink Loyalty Index Results Are In

EdgeLink Loyalty IndexWe’re excited to announce that the latest results for our ELI customer and candidate survey are in! Every trimester (March, July, and November) we administer the EdgeLink Loyalty Index (ELI). ELI measures EdgeLink’s Net Promoter Score and customer service performance directly from the customers and candidates we work with everyday.   The candid, honest feedback we receive each quarter serves as the bedrock for continuously improving our service quality.
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