Here’s Why It Matters to You That Our Recruiters Love Working at EdgeLink

James HatchYour staffing partner’s culture matters more than you’d think. The best IT staffing firms make sure their sales and recruiting teams are happy because it gets you the biggest bang for your buck. Happy employees boost productivity, raise customer satisfaction, and act in the best interest of their clients. Happy recruiters feel connected to the businesses they serve and have a stake in how they perform.

I know because that’s exactly what happens here at EdgeLink. In my role as a Recruiter with EdgeLink, I have seen first-hand the ways we’ve built a working atmosphere where our recruiters are happy and take ownership of the success of our business and that of our clients. Here is how all that matters to you. Continue reading

The 2015 Semi-Annual EdgeLink Loyalty Index Results Are In

ELI

Is it that time of year already? Once again, we at EdgeLink are excited to announce the results for our most recent ELI customer and candidate survey! On a semi-annual basis, Inavero administers the EdgeLink Loyalty Index (ELI) which measures our Net Promoter Score and customer service performance directly from the feedback of our everyday customers and candidates.

Reflecting on our performance allows us to analyze existing circumstances and make changes to improve service to both our candidates and clients. That level of commitment is one of the contributing factors to EdgeLink being awarded the 2014 Inavero Best of Staffing in Talent and Client Satisfaction.  The candid, honest feedback we receive allows us to equally reevaluate our victories and any areas of improvement.

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The 2014 Semi-Annual EdgeLink Loyalty Index Results Are In

ELIWe’re excited to announce that the latest results for our ELI customer and candidate survey are in! Semi-annually, Inavero administers the EdgeLink Loyalty Index (ELI). ELI measures EdgeLink’s Net Promoter Score and customer service performance directly from the customers and candidates we work with every day.

Being able to analyze our performance and making changes to improve service to our candidates and clients is the contributing factor to EdgeLink being awarded the 2014 Inavero Best of Staffing in Talent and Client Satisfaction.  The candid, honest feedback we receive each quarter serves as the bedrock for continuously improving our service quality.

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The Q1 EdgeLink Loyalty Index Results Are In

EdgeLink Loyalty IndexWe’re excited to announce that the latest results for our ELI customer and candidate survey are in! Every trimester (March, July, and November) we administer the EdgeLink Loyalty Index (ELI). ELI measures EdgeLink’s Net Promoter Score and customer service performance directly from the customers and candidates we work with everyday.   The candid, honest feedback we receive each quarter serves as the bedrock for continuously improving our service quality.
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