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technology staffing and recruiting company survey results

Another quarter means another EdgeLink Loyalty Index!

The latest results for our quarterly ELI customer and candidate survey are in. We’re thrilled to be named to the Best of Staffing Talent list. To learn more about the award, read our press release here.

What is ELI?

At EdgeLink, we are not satisfied unless our customers and candidates are satisfied. In order to find out how we are doing and to gain ideas for improving our technology staffing and recruitment services for our clients and candidates, we are commited to a quarterly customer service survey that we call “ELI” (EdgeLink Loyalty Index). This survey enlightens us to our customers’ and candidates’ opinions; and compares us to other staffing firms throughout the country.

ELI is an online survey tool that allows our clients and candidates to give us confidential, candid feedback on our service, staff, and overall experience with EdgeLink.

Managed through the Inavero Institute for Service Research, feedback is collected using Net Promoter Survey®, safely stored and tabulated into actionable reports on our clients' and candidates' satisfaction with comparison benchmarks. Truth be told; ELi has become the foundation for EdgeLink's continual improvement and customer satisfaction.

We invite you to take a look at our 4th Quarter 2012 results by clicking on the following links:
 What do our candidates have to say?

 

 What do our clients have to say?

 Drum Roll please...how does EdgeLink compare overall?

 What is EdgeLink going to do about it?

 Get in on the action

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Portland: 503-246-3989
Denver: 303-953-4374
info@edgelink.com