EdgeLink Wins Best of Staffing™ Award for Exceptional Customer Service in Technology Staffing

EdgeLink announced, September 19, 2011, that it has, again, been named to Inavero’s 2011 Best of Staffing™ Talent list. Best of Staffing, presented in partnership with CareerBuilder, is the nation’s only satisfaction award that recognizes staffing and recruiting firms who provide an exceptional experience for the talent they help find jobs.  Less than 1% of North American staffing firms have been named to the 2011 Best of Staffing Talent List.

With a mission to positively impact the lives of the people and companies we touch, our team is proud and honored to receive this award,” said Jeff Miller, EdgeLink’s Founder and Managing Director.

Staffing firms competing to make the Best of Staffing list underwent a rigorous survey process followed by careful analysis of responses to determine satisfaction levels. EdgeLink received satisfaction ratings of 9 or 10 out of 10 from 61% percent of their talent, significantly higher than the industry’s average of 50% percent. Best of Staffing participants secured a place on the list by earning an average Net Promoter ScoreÒ that was nearly double the national staffing industry benchmark for talent who had been placed in a job.

According to recent Bureau of Labor Statistics (BLS) data, staffing firms have created more new jobs since the end of the ‘Great Recession’ than any other industry, accounting for 91% of the total job growth. "There is still so much work to be done," said Eric Gregg, Inavero's Founder and CEO. "The most recent BLS report shows 14 million unemployed, nearly half whom have been out of work for six months or more. Job seekers are using staffing and recruiting firms now more than ever before, and it’s our hope the Best of Staffing List will help guide them to the firms who have truly created an exceptional experience for the talent they are helping put back to work.”

About EdgeLink
EdgeLink is a boutique technology staffing firm with offices in Portland, OR and Denver, CO. EdgeLink delivers exceptional technical talent and high-quality recruiting services enabling companies to effectively respond to changes in workforce demands. EdgeLink has recently been honored as a 2011 Inc. 5000 Fastest Growing Company and 2011 Fastest Growing Private 100 Company by the Portland Business Journal.

To learn more about EdgeLink visit www.edgelink.com. Contact (503) 246-3989 or email info@edgelink.com

About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 400,000 staffing firm clients and talent each year, and serves at the American Staffing Association’s exclusive research partner. The firm’s surveys protect more than $5 billion in staffing firm annual revenue.

For more information contact Inavero at (800) 921-2640 or email bestofstaffing@inavero.com. www.inavero.com.

® Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld

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MEDIA CONTACT
Jeff Miller, Founder and Managing Director
jeff@edgelink.com
(503) 246-3989

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