EdgeLink Wins Spot on Inavero’s 2010 Best of Staffing™ Candidate List

Firm one of only 13 companies to be recognized on both Inavero’s Candidate and Client lists in same year

Portland, OR (November 1, 2010)—EdgeLink, a boutique technical staffing and recruiting firm, has been named to Inavero’s 2010 Best of Staffing™ Candidate list, the nation’s only candidate satisfaction award that recognizes staffing and recruiting firms that provide exceptional service to their talent. EdgeLink joins an elite 1% of the 6,000 staffing firms in North America named to the Best of Staffing Candidate list, which is presented in partnership with CareerBuilder. EdgeLink was also named to the Best of Staffing™ Client list earlier in the year, putting them in a unique position as one of only 13 staffing and recruiting firms across the country and the only firm in the Pacific Northwest to be awarded recognition by both candidates and clients.

“Receiving recognition in both the candidate and client categories on Inavero’s 2010 Best of Staffing™ lists is really rewarding for us. On the candidate side, we were one of only 28 firms to make the list,” said Jeff Miller, Founder and Managing Director of EdgeLink. “Our team works diligently to find new and innovative ways to make sure we are meeting candidate needs, which in turn also helps keep our clients satisfied.”

To make Inavero’s 2010 Best of Staffing™ Candidate list, EdgeLink underwent a rigorous candidate survey process followed by careful analysis of responses to determine satisfaction levels. EdgeLink received satisfaction ratings of 9 or 10 out of 10 from 65 percent of their talent, significantly higher than the industry’s average of 48 percent. EdgeLink secured their spot on the list by earning a Net Promoter Score® that was at least double the national staffing industry benchmark for talent satisfaction.

“EdgeLink supports its candidates through every step of the hiring process and beyond, treating candidates with respect and fostering long-term relationships that set them apart from other staffing firms,” said EdgeLink consultant Wendy Christensen. “It makes perfect sense that EdgeLink would be named to a list as coveted as the Inavero Best of Staffing™ Candidate list.”

“Right now, not many companies are hiring full-time employees, but staffing firms continue to put more people on assignment each week. This is a time when those firms who are focused on delivering great service to their talent should be recognized and applauded,” said Eric Gregg, Founder & CEO of Inavero. “Inavero’s Best of Staffing™ program presents an opportunity for staffing firms to differentiate themselves from the rest of the industry, recognizes excellence, and also provides invaluable information about how to continue to meet and exceed expectations of the talent they place on assignment.”

Part of EdgeLink’s process to ensure first-rate service, and client and candidate satisfaction is their quarterly survey, the EdgeLink Loyalty Index (ELi). ELi measures performance and tells the company whether they are meeting client and candidate expectations, compares them to other similar staffing firms throughout the country and gives EdgeLink an idea of how they can better meet client and candidate needs. Learn more about the survey and EdgeLink’s results at www.edgelink.com/survey-results.html.

Inavero’s complete Best of Staffing™ list can be viewed at www.bestofstaffing.com. To learn more about EdgeLink, visit www.edgelink.com. For more information about Inavero, visit www.inavero.com.

About EdgeLink
Headquartered in Portland, Oregon, with a second office in Denver, EdgeLink is a technology staffing firm that recruits the industry’s best mid- to executive-level technology professionals on a contract, contract-to-hire and direct-hire basis. EdgeLink’s client companies include Digimarc, Sharp Laboratories, RuleSpace, Ensequence, Biamp Systems and RNA Networks. Since the company’s inception in 2003, EdgeLink has earned recognition as the 100 Best Companies to Work For in Oregon by Oregon Business Magazine four years in a row: 2010, 2009, 2008 and 2007. In addition, EdgeLink was recently named to Inavero’s inaugural 2010 Best of Staffing™ Lists presented by CareerBuilder to recognize exceptional client and candidate service in the staffing industry. EdgeLink also received the Inavero Platinum Service Excellence Award in 2009; and the Portland Business Journal named the company one of the Top 25 Technology providers in 2009, one of the Top 25 Staffing Firms in 2008, 2006 and 2005, and one of the Fastest Growing Private 100 in 2009 and 2007.

About Inavero, Inc.
Inavero designs and manages satisfaction surveys for a global list of clients in more than 15 countries. Inavero’s proprietary technology platform gathers and reports staffing firm client and talent satisfaction information through online surveys. Inavero’s team analyzes satisfaction feedback from more than 300,000 staffing firm clients and talent each year, and serves at the American Staffing Association’s exclusive research partner. The firm’s surveys protect more than $4.3 billion in staffing firm annual revenue. Visit Inavero on the Web at: www.inavero.com.

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

MEDIA CONTACT
Jeff Miller
jeff@edgelink.com
(503) 246-3989

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