Over the past decade, we’ve witnessed a number of changes in the IT employment market: the ecstatic highs of the dot com boom, the plunge into recession, and now the slow climb through a recovery-era, high-skill demand. With the ever changing landscape that is information technology, we start to ask ourselves if there is such a thing as work stability within the IT workforce. Whether it’s full-time employment or contract staffing, the only certainty is the constancy of change. For all IT professionals, adapting to this change is vital to maintaining a sustainable work history. Some of the key areas to focus on in order to remain marketable through economic ups and downs include: Continue reading
In our industry, the word “candidate” is extremely popular, a primary “building block” of our existence. Without candidates, companies like EdgeLink would not exist. Thus we decided a long time ago to redefine the meaning and purpose of the word “candidate.” While many might only seek out resources that fit a current client’s need, we build relationships with people because those people make up the very essence of our business model. Here are a few ways that “candidates” migrate into “relationships” at EdgeLink, even if they don’t fit a particular client position. Continue reading
Finding a full time job can be, well, a full time job in itself. And if you have been searching for employment for two months, six months, twelve months or longer, then it is easy to become jaded and start feeling negative about the experience. As a job seeker, you’ll find your best successes with a positive attitude, so it is important to develop habits that will help you keep that frame of mind during your search. Remember, there are two things you can control – Effort and Attitude! Here are some things you can do to stay motivated and optimistic: Continue reading
I started working at EdgeLink, an IT staffing firm, just over one year ago. I had no prior recruiting experience and my only involvement with technology was through my own personal use of the internet, iPhone, TV and Facebook. I always believed that I was savvy on a computer and could navigate myself through just about any problem that I encountered. But after just one day at EdgeLink, my head started spinning and I quickly realized that I really didn’t know anything at all… Continue reading
by Mike Miadich, Founder and Manager, Contract Services
How do you differentiate yourself from your competition? Now that’s a common question and a typical answer might be its “our people”, “our relationships”, “our process”, or “our reputation”. Being in a service industry I suppose all these are correct to an extent; however, I’d like to offer deeper dive.
Hire people of character and ability. Character is who you are, defined by your actions; reputation is what others perceive you to be. I follow the “4E +1P” model of hiring from Jack Welch’s book, “Winning” (I highly recommend reading it). Beyond plain old passing the litmus test of hiring for intelligence, maturity, and integrity, we hire people who have the ENERGY to sustain work levels throughout the day, people who have the ability to ENERGIZE others, and are able to make DECISIONS in a timely manner. Those who can EXECUTE in their job function is a distinctive characteristic. In fact, someone can have all the other characteristics, but if they cannot execute they (and you) will suffer. Finally we look for the “p”: people who have PASSION for what we do. An individual who has passion typically has the desire for growth and longevity in their profession. Hire for character and ability consistently you’ll have a team of winning individuals that can deliver.
Focus on Exceptional Customer Experience. Our mission is to positively impact the lives of the people and companies we touch. It is painted on the walls in both our Portland and Denver offices and is the guiding principle from which we follow. Words have meaning when you live by them. Providing an exceptional customer experience throughout the entire recruiting process is the action we take to meet our mission. This means working hard to source, assess and deliver exciting job opportunities for our candidates, and exceptional candidates for our clients. The process is ever evolving and its how we execute that defines us. When all is said and done, what was the experience felt by all? How can we improve on it?
The human touch–People don’t care how much you know until they know how much you care. A business relationship starts when people get to know of each other; they form an opinion, view the service offering and compare it alternative choices. Treating people with respect; actively listening, demonstrate honesty and candor, be accessible and communicate effectively. Relationships are developed, deepened and retained over time through trust and competence. People have options; and the opportunity to work with them can be lost at any time.
When it comes down to it, we’re in the service business. We’re expected to provide a service that is of high quality, timely in nature at an affordable cost. But we feel people deserve more. They deserve an experience that is exceptional, they deserve to work with people of character and ability, and in a relationship they can count on time and time again.